Everything on returns, refunds and cancellations in one place.
If you are not fully satisfied with your product, you have 30 days from receipt of order to request a refund. Items in any condition (opened or unopened, used or unused) are eligible for return. To complete your return we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Return Address: NULL_RETURN_ADDRESS
Once your return is received and inspected we will email you to say we have it, and to tell you whether the refund was approved. If approved, the refund is applied to your original method of payment.
It can take up to 7 days for a refund to show on your account, depending on your bank. If you have checked with your card company and your bank and still have not seen it, contact us at [email protected].
Orders may be cancelled up until the date they are shipped. The return policy applies once items have been shipped. A Subscribe & Save repeat can be cancelled at any time using the cancel form.
Only regular-priced items may be refunded; sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, email [email protected].
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. If the item was not marked as a gift, we will refund the gift giver.
You are responsible for the cost of returning your item. Shipping costs are non-refundable and the cost of return shipping will be deducted from your refund.
Questions? Use contact us, cancel a subscription or request a refund. Email [email protected]. Phone support: (844) 392-1829.